Policies and Procedures

Email Verification
I understand that the majority of communication regarding fees, scheduling, weather cancellations and recital information will be done via email. I will provide a valid email address, save the studio's email to my contacts so they don't get sent to spam (especially if I am using a work email), and check/thoroughly read emails sent from allstarstudiosnyc@gmail.com.

Summer and Fall Deposits
Deposits are refundable for new families if their dancer decides not to continue after their free trial class. If the family does register, the deposit will go towards that session's tuition. Existing members of All Star Studios must cancel two weeks prior to the class start date in order to receive a refund for their deposits.


COVID-19 Protocols
-Classes will be limited in size to adhere to 50% capacity rules and maintain 6 feet of distance amongst the dancers. This means that if your dancer's class is over a certain size (dependant on which studio their class is in), and everyone in this class would like to take in-person classes, we will split them into groups to alternate online and in-person so that everyone gets a chance in the studio (i.e. week 1: on zoom, week 2: in person, week 3: on zoom) while maintaining the recommended physical distance. 
-All students, teachers, and staff will be required to wear face masks that cover the nose and mouth when inside the building. Parents and students are asked to wear masks while waiting outside as well. Legally dancers are allowed to remove masks during physical activities if they are 6ft apart, but we require that they wear them. If there is a medical reason your child may need to take a few short breaks from their mask throughout class, please provide us with a doctor's note.
-Please only ride the elevator with your dancer(s). 
-Temperatures will be taken with non-contact thermometers as students enter the 3rd or 4th floor. They will be turned away if their temperature is above 100.4.
-Class times are being adjusted for safety purposes and will begin 5 minutes after the time stated on the schedule and end 5 min before the time stated on the schedule in order to give the students ample time to enter and exit without any overlap and to give the teachers and staff sufficient time to sanitize before the next class arrives. Guardians of students in age 7+ classes will need to be outside the building to pick up their dancer(s). If there's an emergency that prevents you from arriving on time, you need to contact the studio ASAP (718-268-2280) so that we know not to release them. Punctuality is very important in these procedures. If your dancer has a special need, please reach out to us individually to discuss.
-One parent/guardian of dancers in the 3-4 and 5-6 year old classes will be allowed to come up with your dancer and stay socially distanced until their class is over. Crowding to view the class will no longer be allowed. 
-Please have your dancer use the restroom before they come to the studio. If your younger dancer needs help in the restroom and you have left the premises, you've then given us permission to assist them while following safety protocols.
-Cleaning and disinfection will be rigorous and ongoing throughout the classes and sanitizer will be made readily available to all.
-Do not send your dancer to class if your dancer or a member of your dancer's household has come into close or proximate contact with a person with Covid-19, are awaiting test results, or have had symptoms including: fever over 100.4, cough or sore throat, difficulty breathing, chills, muscle pain, new loss of taste or smell, nausea/vomiting, diarrhea, headache/fatigue. You can check the CDC website for constantly updated symptoms.
-We are adhering to Governor Cuomo's safety guidelines in regards to travel. If you have traveled recently or plan to travel, please also be aware of these, as they do change, so that you can follow these guidelines before sending your dancer back to class. 
-You MUST notify us if your dancer or a member of your dancer's household tests positive for Covid-19.

Tuition is due by the 1st of each month. If accounts are paid after the 10th of the month, there will be a $15.00 late fee applied to the account balance. There is a $20.00 returned check charge for any checks returned by the bank. A non-refundable fee for new students of $30 per family is required at time of registration. First class trial is complimentary for new families, each additional trial class will require a fee of $5. Tuition must be paid In full or monthly by automatic debit, credit card, or electronic check payment. There is a two-month minimum for all lessons in the regular session. All Star Studios requires a 7 day notice via email before the first of the month in order to discontinue any classes. No refunds will be given for missed classes. See make-up policy for more details. No new registrations or changing of classes after February 1st. No withdrawals will be allowed after March 1st. Students with delinquent balances will not be allowed to enroll for the next session's class. All automatic bank debiting or credit card charges will stop after the one-month notice period. If you do not give us notice, there will be no refunds for classes not attended. For any other refunds, there will be a $15 fee. All Star Studios reserves the right to terminate lessons to any students without notice. In such a case a refund for unused lessons will be given.
****Tap shoes may be borrowed for trial class for free, but will be $5 every time borrowed thereafter.****

Pick up/Drop off Policy:
{NOT VALID DURING COVID-19 PROTOCOLS} Please do not bring your child more than 15 minutes before class. If you need to leave the studio for errands and other obligations please make sure that you are back at least 5 minutes before the end of your child's class. 3-4 and 5-6 year old classes will be released one by one at the end of class so that we can make sure that a guardian is there to pick them up. If you know that you are not going to make it in time for the end of your child's class, call the front desk so that we can let the teacher and dancer know. The school is not responsible for providing before or after class care for students. Parents, legal guardians of minor students and adult students waive the right to any legal action for any injury sustained on school property resulting from normal dance activity or any other activity conducted by the students before, during or after class time. Students are not to be left at the school for excessive time before or after class. Office staff and teachers are not responsible for students left unattended in the waiting areas. Regardless of which classroom your dancer is in, please go to the front desk to let us know that your dancer is here. Please communicate this to any guardian that is responsible for bringing your child to dance class.

Attendance, Lateness, and Make-ups:
The maximum amount of make-ups a student is allowed, per class registered for, is 4 for the year. No refunds will be given for missed classes. A minimum attendance level will be required. If a student misses more than 4 classes without written notices, the school reserves the right to remove them from the class roster. Students missing more than 4 classes after March will not be allowed to participate in the year-end dance recital. For your child and the rest of the students' benefit, a dancer arriving later than 15 minutes after class has started (without a call) will not be allowed into class. Make-ups will be allowed for these situations. Make-ups for any missed class will need to be scheduled within 1 month of the absence. Make-ups must be scheduled within that registered period. Fall/Winter absences cannot be rolled over to summer classes and summer absences cannot be rolled over to Fall/Winter classes. No make-ups are allowed after cancellation of regular classes. All make ups must be completed by May 1st. The school reserves the right to provide a substitute teacher if the regularly scheduled teacher is ill or otherwise unable to teach classes. If a teacher is ill and the school cannot arrange a substitute any missed classes will be made up. If there are less than 3 students in a class, the teacher has the authority to make the class 45 minutes long instead of an hour.


Extreme Weather or Unexpected Interruption of Classes: If the school must cancel classes due to extreme weather or events beyond our control such as power outages, the missed lessons will be rescheduled or added on to the end of the teaching year if possible. No refunds for lessons missed due to these reasons will be given.

Unlimited Class Members
No Make Up Allowance.
Students enrolled in unlimited class will be allowed a maximum of 4 classes total for the recital. All non-recital classes will be dropped May 1st (April 30th) 
The school reserves the right to drop any student absent 4 consecutive classes without prior written notification.

{NOT VALID DURING COVID-19 PROTOCOLS-updated info will be emailed in March} All students are automatically registered as participants in the Annual Spring Show. Costume deposit fee per class will be automatically deducted from your account on Feb. 15th. Tuesday, Wednesday, and Thursday classes will perform in the 3rd show. Friday, Saturday and Sunday classes aged 7 and up will perform in the 2nd show; Ages 3-6 in the 1st show. 10+/Teen Level II/III/IV will be participants of 2 shows. If you are registered in a weekday and weekend class, you will be in both shows. Recital fee will be deducted from your account on April 15th. This fee includes Recital T-shirt, Trophy, video of the performance, and helps pay for the rental of York College Performing Arts Center for the show and rehearsal. Recital balance must be paid in full by April 30th. Any balances will be automatically charged with Monthly tuition on May 1st. No costumes will be distributed to families with an account balance. Students ages 5 up are required to remain for the duration of the recital and participate in the finale. Only students with prior consent may be dismissed . No exceptions. 
Please note: If you do not wish your child to participate in Annual Spring Show, you must opt out via email no later than Feb. 15th (no exceptions). Due to each class having specific choreography, no make-ups will be allowed during the month of May.

Photo/Video Release:
The school is hereby granted permission to take photographs and video of the students to use in brochures, websites, posters, advertisements and other promotional materials the school creates. Permission is also hereby granted for the school to copyright such photographs in its name.

Parent Responsibility to be Aware of Dates and Events:
It is the responsibility of the parent or adult student to be aware of all school activities, such as viewing days, recitals, extra classes, and dates the school is open or closed. The school will post all such notices via email, on the bulletin board, and the website. It is the parent's responsibility to regularly check these boards to ensure they are informed. It is the responsibility of the parents or adult students to inform the school of any address, email, or telephone number change.

Dress Code Requirements
I will check the website, www.allstarstudiosnyc.com for the most updated dress code and adhere to the requirements.

Parent/Guardian Signature
As the legal parent or guardian, I release and hold harmless All Star Studios, its owners and operators from any and all liability, claims, demands, and causes of action whatsoever, arising out of or related to any loss, damage, illness, or injury, including death, that may be sustained by the participant and/or the undersigned, while in or upon the premises or any premises under the control and supervision of All Star Studios, its owners and operators or in route to or from any of said premises.